I’ve worked with Sophia a number of times over the years, and it’s always been to 100% satisfaction of this client. The biggest thing that stands out to me is that she doesn’t stop working just because business hours end. She’s always available to the client, 24/7. She is also one of the most knowledgeable agents I’ve worked with, and where she isn’t already familiar with a particular niche in the marketplace, she does her due diligence to learn everything she can. I feel that Sophia Adams and West Coast Insurance Brokers represents the best in commercial insurance brokerages, and I wouldn’t change my representation for anything in the world.